Help Feed 1 Million
Kids Program
                        
                      
                    
                    
                      
                        Kids Program
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After my initial concerns about receiving cookies with a short shelf life, the customer service team reached out to clarify the situation. We discussed the issue, and they generously offered to send me a fresh package at no cost. I truly appreciate their responsiveness and commitment to making things right—I appreciate their great customer service a lot and looking forward to ordering Breakfast Cookies again sometime soon. Thank you Erin Baker Team!
I recently ordered 3 packs of the delicious Breakfast cookies. My first order in a long time. To my disappointment I was send a whole package of Peanut Butter Cookies with a really short shelf life of just under a month. The other package was almost 4 month out with the expiration date. You can clearly tell the difference in taste, the older ones were much more dry already. I wanted to give these cookies to my daughter for university to last her for some time. I contacted customer service and was disappointed that they wouldn´t just send me a newer package. I had ordered some of the cookies on sale, but wouldn´t have done so, if I would have known about the short expiration date. This was kind of a disappointment to me, and I don´t know if I will order again anytime soon.
Hi Dani,
Thank you for taking the time to share your feedback. We’re truly sorry to hear that your recent order didn’t meet expectations—especially since you were hoping to send the cookies with your daughter to university. We understand how disappointing it must have been to receive a batch with a shorter shelf life and noticeable differences in freshness.
We’ve made note of your experience and will work to better communicate shelf life details, particularly for items offered on sale. While we strive to ensure all products meet our quality standards, shelf life can vary depending on inventory rotation.
We appreciate you reaching out to our customer service team. Your email made it sound like you chose to accept a discount code for a future order instead, if that is incorrect, please email us and we can make it right.
Your feedback is incredibly valuable, and we’re reviewing our fulfillment practices to help prevent similar issues in the future. We hope you’ll consider giving us another try, and we’d love the opportunity to provide a better experience next time.
- Erin Baker's Customer Service Team
Not sure what this means
But
Peanut butter cookies are not moist and have NO identifiable flavor.
Wanted PumpkinSpice again, which is excellent,
But it was SoldOut.
Hi Sally, thank you for your feedback! We're sorry to hear the peanut butter cookies didn’t meet your expectations — we’ll definitely pass that along to our team and Erin.
As for the Pumpkin Spice, we are thrilled you enjoy it! It’s one of our seasonal specialties, produced in limited batches. Because of its popularity, it tends to sell out quickly. We recommend keeping an eye out or signing up for email notifications so you can catch it when it’s available!
Thanks again for your support — we appreciate you!
- Erin Baker's Customer Service Team
Not just for breakfast 
The peanut butter is one of our most favorite flavors 
We use for breakfast lunch and especially appreciate having something that travels so well. 
Take on road for lunch and when traveling definitely for healthy breakfast 
We love all breakfast cookie flavors it’s hard to list which is the most favorite
I was recently introduced to an Erin Baker's Peanut Butter Breakfast Cookie at an espresso stand on Alki Beach in Seattle. I found it delicious, not overly sweet, filling, and nutrient-rich. I was also impressed by the fact that each purchase benefits their Help Feed 1 Million Kids Program. Erin Baker's breakfast cookies are now my staple during long, early morning walks along Alki Beach. The Oatmeal Raisin variety is another one of my favs.
        
      
          
        


